Project NAMAN: Indian Army's Initiative for Veterans and Pensioners
| Aspect | Details |
|---|---|
| Project Name | Project NAMAN |
| Launched By | Indian Army |
| Inaugurated By | Chief of the Army Staff General Upendra Dwivedi and President of Army Wives Welfare Association Mrs. Sunita Dwivedi |
| Objective | Provide dedicated support and services to Defence pensioners, veterans, and their families |
| Key System | SPARSH (System for Pension Administration Raksha) digital pension system |
| First Phase | Establishment of 14 Common Service Centres (CSCs) |
| CSC Locations | New Delhi, Jalandhar, Leh, Dehradun, Lucknow, Jodhpur, Bengdubi, Gorakhpur, Jhansi, Secunderabad, Saugor, Guntur, Ahmedabad, Bangalore |
| Services Offered | SPARSH-enabled pension services, Government to Citizen (G2C), Business to Consumer (B2C) services |
| MoU Partners | Directorate of Indian Army Veterans, CSC e-Governance India Limited, HDFC Bank Limited |
| MoU Signed | September 2023 |
| IT Infrastructure Provider | HDFC Bank Limited |
| Physical Infrastructure | Provided by local military stations |
| CSC Management | Village Level Entrepreneurs (VLEs) from veterans or Next of Kin (NOK) |
| VLE Support | ₹ 20,000 monthly grant for the first 12 months by HDFC Bank |
| Future Plan | Establishment of ~200 centres nationwide over the next 2-3 years |