National Consumer Day 2024: New Apps Launched to Combat Deceptive Online Practices
| Aspect | Details |
|---|---|
| Event | National Consumer Day 2024 |
| Organizer | Department of Consumer Affairs |
| Apps Launched | Jago Grahak Jago, Jagriti, Jagriti Dashboard |
| Objective | Combat deceptive online practices like dark patterns, enhance consumer protection in the digital age. |
| Jago Grahak Jago App | Provides information on e-commerce platforms, alerts consumers about unsafe websites. |
| Jagriti App | Allows users to report websites using deceptive practices; complaints forwarded to CCPA. |
| Jagriti Dashboard | Aggregates complaint data, tracks trends related to dark patterns. |
| Theme | "Virtual Hearings & Digital Access to Consumer Justice" |
| Significance | Highlights the need for digital solutions in consumer protection and virtual redressal mechanisms. |
| Consumer Protection Act | Builds on the Consumer Protection Act, 2019, which guarantees consumer rights like safety, information, and redressal. |
| Key Consumer Rights | Right to Safety, Information, Choice, Be Heard, Seek Redressal, and Consumer Education. |
| Date of National Consumer Day | December 24 |