Haryana Government Launches Samadhan Prakoshth for Public Grievances
| Aspect | Details |
|---|---|
| Initiatives | Samadhan Prakoshth, Samadhan Shivir, CM Window |
| Objective | To handle and resolve public grievances effectively. |
| Key Officials Involved | Deputy Commissioner, Superintendent of Police, Additional Deputy Commissioner, District Municipal Commissioner, Sub Divisional Officers, etc. |
| Grievance Types | Policy issues, Implementation bottlenecks |
| Policy Issues Handling | Addressed at state headquarters by 'Prakoshth' with Administrative Secretaries |
| Implementation Bottlenecks Handling | Resolved through 'Samadhan Shivir' at district level |
| CM Window Implementation Date | 25 December 2014 |
| CM Window Features | Online grievance registration, SMS with grievance number, tracking of grievance redressal |
| CM Window Locations | All Districts at e-Disha Kendras & Sub-Division Offices |